Job Title: Bank Porter
Department: Portering Services Department
Responsible to: Portering and Transport Supervisor
Salary range: £26,736 per annum
Contract Type: Permanent
Hours of work: 39 hours per week
Location: Putney, Southwest London
Closing Date: 28/7/24
Interview Date: 11/8/24
Benefits:
- Generous Annual Leave entitlement
- Support for ongoing personal development
- RHN Wellbeing Programme and EAP service
- Pension scheme
- Free parking on site
- Blue Light Card and Discounts
- On-site cafeteria
- RHN Volunteering opportunities
- Cycle to Work Scheme
- Credit Union
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.
Summary of the Royal Hospital for Neuro-Disability
The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
Portering Services plays a vital role in support of the above, by supporting and assisting patients who are able to travel maintain as normal a life as possible.
The department also provides an onsite service to all wards and departments, helping to move everything from single objects to on occasions, whole wards. As a small department that comprises of eight staff plus one working supervisor, all staff in the department are expected to work independently but must be able to also make a positive contribution to the work of the portering team.
Core functions of the service include providing a waste removal service to all wards and departments’ and ensuring all waste collected is correctly segregated and stored according to the appropriate waste stream.
Main objectives of the role
- To work 39 hours a week on a flexible roster, to work weekends and bank holidays as required.
- To remove rubbish, clinical waste and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
- To deliver and collect equipment, stores and furniture.
- To help move patients as instructed.
- Clean wheelie bins as required.
- Delivering gas cylinders to patient areas as required.
- Deliver post to staff accommodation on site when required.
Key responsibilities
- To collect and remove waste from various parts of the hospital, and place in the appropriate storage areas.
- To move equipment and set up for functions as required.
- Work in accordance with the day to day tasks and activities, as delegated.
- Ensure compliance with mandatory training and attend other relevant training, as directed.
- Ensure compliance with relevant hospital policies and procedures.
- Report accidents and near misses or unsafe situations, so appropriate action can be taken.
- Treat patients, visitors and staff with dignity and respect.
- Undertake any other duties appropriate to the role / as requested by line management.
Person specification: essential and desirable
- Able to contribute to the Portering Services department / organisational aims and objectives. E
- Able to engage with the RHN IPR process that identifies own personal and development training needs. E
- Able to conduct one’s self in a professional manner towards all service users and management. E
- Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy and good practice. E
- Be reliable, willing and conscientious and have the ability to work flexibly either individually or as part of a team. E
- Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills. D
- Be punctual / a good timekeeper. E
- Be able to problem solve with support / use own initiative. D
- Have the ability to be reflective and self-critical; be able to take constructive criticism positively. D
- To be able to read and understand, to the required standard. E
Interested in applying and hearing from us?
Please refer to the job description and person specification.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.