Job Description

Scope

The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.  

Key Responsibilities

Clinical Management & Professional Practice
 

  • Maintain self and teams professional nursing standards in accordance with the NMC Code of Professional Conduct.
  • To provide effective line management for ward staff ensuring adequate resources to ensure safe practice within their agreed establishment and budgets.
  • To manage nurses and nursing services by organising the duty rota and patient allocation, anticipating requirements when clinical activity increases/decreases, assisting in forward planning of absences and the effective use of temporary staff ensuring correct grade and skill mix are in place to deliver care and in accordance to agreed establishment figures.
  • Ensure effective communication and management of patients’ appointments and diary schedules.
  • Ensure effective communication to ensure nursing staff are aware of operational procedures, policies and hospital developments to enable safe delivery of care.
  • Provide clinical expertise and knowledge to the nursing teams, participate in the direct nursing care of patients and collaborate with relevant external and internal groups in this provision.
  • To undertake internal /external assessments of patients to support the identification of appropriate placements.
  • Demonstrate an awareness of disability by acknowledging and valuing the contributions of all patients, understanding of the needs of individuals and respecting the privacy and dignity of all patients at all times.
  • Participate in the development of clinical and operational nursing projects and the development of policies and procedures to support practice.
  • Represent nursing in appropriate meetings/forums as required by senior nursing teams.
  • Provide deputy CNM cover to the organisation with bleep holding responsibility.

Leadership & People Management
 

  • To provide consistent, clear, clinical and professional leadership and act as a mentor for all staff demonstrating professional awareness and accountability in care.
  • Ensure strong levels of nursing staff engagement, providing visible leadership and direction.
  • Assist with the orientation of all staff to the department.
  • Manage direct reports effectively, delegating appropriately and holding them accountable for the delivery of specific objectives and targets, maximising their performance through regular performance coaching and review, and reflective practice, ensuring they meet the required standards in their current job whilst developing their skills and knowledge.
  • Ensure that, where performance issues have been identified, personnel policies are adhered to and specialist advice is sought where required.
  • Identify learning needs of nursing staff, act as a teacher and assessor for nurses and participate in practice development programmes for junior staff.
  • Assist the Lead Nurse by identifying workforce requirements and participate in the recruitment and selection process in accordance with Hospital policies and procedures.
  • Work closely with other members of the nursing team to deliver the successful implementation of key initiatives as appropriate, managing the impact of change within the team.
  • Take responsibility for the clinical education and professional development of all the nursing team. 
  • Ensure all ward nursing staff, self included, have attended the requisite mandatory training courses.
  • Lead specific improvement projects as required.


Communication
 

  • Ensure that all written documentation produced is legible, written in English, accurate and correct in detail, minimising jargon and abbreviations
  • Ensure oral communication is accurate and clear and presented in a tone, manner, pace, sequence and style which is appropriate to the level, needs and capabilities of the target audience.
  • Ensure that all communications and interactions entered into with external agencies are conducted professionally, thoroughly and effectively so that the organisation’s reputation and standing is promoted and enhanced.
  • Ensure that conflicts, disagreements and misunderstandings are handled promptly and effectively.

 

Integrated Governance & Risk Management
 

  • Ensure a culture within the ward that ensures consistent compliance with internal policy and external regulatory standards, through monitoring and driving improvements on clinical indicators for nursing.
  • Co-ordinate compliance with standards in respect of all legislative requirements, including but not limited to CQC, DSE, Fire, COSHH, BLS, Manual Handling, Safeguarding Vulnerable Adults, Information Security and Infection Control.
  • Monitor nursing effectiveness / success utilising monitoring systems such as clinical incident reporting; undertake investigations, identify and provide solutions to nursing issues and take action to deliver improvement at ward level.
  • Ensure effective management of relatives and participate in complaint resolution.
  • Ensure that learning from incidents and complaints takes place across the ward and organisation to prevent re-occurrences
  • Implement quality and risk management tools and continually monitor their effectiveness within the ward area.
  • Manage and participate in clinical audits of the department.

 

 

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Ward Manager

Reference 71f652

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